News & Events

News
7 Destinations for your next Summer Holiday | Voyager Travel Insurance

With the world travel industry coming to a grinding halt due to the Coronavirus pandemic, whilst many of us have had to put our current travel plans on hold for the time being, many people are...

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5 European Destinations for a driving holiday

Everyone loves a road trip, and if you say you don’t, you haven’t experienced the wonders that a road trip can present. Road trips represent complete and total liberty to explore, offering an...

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Claims

For Claims on policies purchased after 01/06/19

In the unfortunate event you need to make a claim, please phone +44 (0) 20 8603 9958 and ask for a claim form
or Write to:
Voyager Car Rental Insurance claims
department,
PO Box 451,
Feltham,
TW13 9EE,
United Kingdom
or email: travel.claims@allianz-assistance.co.uk

For Claims on policies purchased after 01/06/18

In order to make a claim please contact Auto Legal Protection Services Ltd. by registering it online at

http://valid8.alpsltd.co.uk

The documents required are:

  1. final invoices from the rental company and repair companies (windscreen repairers, smash repairers, assessment providers etc.) showing:
    • the cost of all repairs undertaken
    • the total charges from the rental company in respect of your excess and other charges related to the accident.
  2. other documents as requested by your claims officer.
  3. all correspondence and documents shared between you and the rental company.
  4. accident or damage report.
  5. police report, if applicable.

Return to the Hire Car Insurance page.

Associations Copyright ©2020 Voyager Insurance Services Ltd.
Voyager Insurance Services Ltd. is a member of the Somerville group of companies.
Voyager Insurance Services Ltd is authorised and regulated by the Financial Conduct Authority (Firm reference no. 305814)
Voyager Insurance Services Ltd. is registered in England No. 3251842 Registered Office: Bankside 300, Peachman Way, Broadland Business Park, Norwich, Norfolk NR7 0LB